Frequently Asked Questions
Everything you need to know about your ergonomic workspace.
How long does shipping take for Ergohuman chairs?
Orders are typically processed within 1-2 business days. Standard shipping takes between 3 to 7 business days depending on your location within the continental United States.
Do the chairs come with a warranty?
Yes, all Ergohuman chairs are backed by a comprehensive 5-year limited warranty covering the frame, mesh, and functional components against manufacturing defects.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, provided it is in its original packaging.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a detailed assembly guide and the necessary tools. Most customers find they can complete the assembly process in approximately 15 to 20 minutes.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and interest-free financing through Affirm.
How do I adjust my chair for the best ergonomic support?
Every chair includes an adjustment guide. We recommend setting the seat height so your feet are flat on the floor and adjusting the lumbar support to fit the natural curve of your lower spine.